Privacy Policy
BrandCraft Tokyo Co., Ltd. ("we," "us," or "our") is committed to protecting the privacy and personal data of individuals who use our online platform and services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and applicable privacy laws.
Information We Collect
We collect information that you provide directly to us, such as when you inquire about our marketing and brand consulting services, register for newsletters, or communicate with us. This information may include your name, contact details, company information, and any other data you submit voluntarily.
We may also collect certain technical data automatically when you visit our site, including your IP address, browser type, operating system, and information about your interaction with our content to improve our services and user experience.
Use of Your Information
The information collected is used to:
- Provide and manage our brand strategy development, digital marketing solutions, corporate identity design, market research and analysis, social media branding, and reputation management services.
- Respond to your inquiries, requests, or feedback.
- Send you updates, marketing communications, and promotional materials relevant to our services, only if you have given consent.
- Improve and personalize your experience on our online platform.
- Comply with legal obligations and protect our rights and property.
Legal Basis for Processing
We process your personal data based on your consent, the necessity to perform a contract, compliance with legal obligations, or our legitimate business interests, such as service improvement, marketing, and fraud prevention.
Data Sharing and Disclosure
Your personal data will not be sold or rented to third parties. We may share your information with trusted service providers who assist in delivering our services, such as IT support or marketing agencies, under strict confidentiality agreements ensuring GDPR compliance. Disclosure may also occur when required by law or to protect our legal rights.
International Data Transfers
As our company is based in Japan, if your data is transferred outside of your country, we ensure appropriate safeguards are in place to protect your information according to international data protection standards.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. When data is no longer needed, it is securely deleted or anonymized.
Your Rights
Under applicable laws, including GDPR, you have rights regarding your personal data, including:
- The right to access and obtain a copy of your data.
- The right to request correction of inaccurate or incomplete data.
- The right to request erasure of your data under certain conditions.
- The right to object to or restrict processing of your data.
- The right to data portability where applicable.
- The right to withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
- The right to lodge a complaint with a relevant supervisory authority if you believe your data is not handled properly.
To exercise your rights, please contact us at our physical address.
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and deliver personalized content. You can control cookies through your browser settings, and more information about cookies is available in our Cookie Policy section.
Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in laws, our practices, or services offered. Updates will be posted on our site with the revised date. We encourage you to review this policy regularly.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, you can reach us at:
BrandCraft Tokyo Co., Ltd.
7-15 Minami-Aoyama
Aoyama Building, 3rd Floor
Minato-ku, Tokyo 107-0062
Japan
Thank you for trusting BrandCraft Tokyo Co., Ltd. with your information. We are dedicated to respecting and protecting your privacy.